Shipping policy

Thank you for visiting Patriot Place Store. Below are the details about how we handle shipping, delivery times, and fees for your order.

1. Order Processing Time

  • Once you place your order, our team prepares your items for shipment.
  • Processing time: 1 – 3 business days before your order leaves our facility.
  • Processing does not include weekends or holiday dates.

2. Shipping Methods, Costs & Delivery Estimates

We offer the following shipping options:

Standard Shipping

  • United States & United Kingdom: $7.99 USD
    • Estimated delivery: 10 – 18 business days after shipment.
  • Rest of World: $14.99 USD
    • Estimated delivery: 14 – 28 business days after shipment.

Free Shipping Offer

  • Orders with a subtotal over $100 USD qualify for free standard shipping.
  • Free shipping does not include expedited services or duties.

Estimated delivery times include both processing and carrier transit time.

3. Shipping Tracking

  • Once your package is shipped, we will send you a tracking number by email.
  • You can use this tracking number with the carrier’s website to check delivery status.

4. International Shipments & Customs

  • For international orders, customers are responsible for any import taxes, duties, or
    customs fees charged by their government.
  • Transit times can vary due to customs processing in the destination country and may
    take longer than the estimates above.

5. Address Accuracy

  • Please enter your shipping address carefully at checkout.
  • If an order is shipped to the wrong address because the information was entered
    incorrectly, we cannot guarantee redirection or delivery correction.
  • If the package is returned to us due to an incorrect address, contact support and we will
    provide options for exchange or refund based on the order status.

6. Delays Beyond Our Control

Delivery times may be affected by factors such as:

  • Weather events or natural delays
  • Carrier delays
  • Holiday seasons
  • Customs clearance processes

If these situations occur, we will communicate updates when possible.

7. Delivery Issues

  • If a package shows as delivered but you cannot locate it, please check with your local
    carrier office first.
  • If there is a confirmed delivery issue, contact our support team with your order number
    and tracking information so we can assist you.

Contact Information

US Phone number: +1 3105824224
Email: contact@patriotplace.store
US Fulfillment Address: 999 Lake Hunter Circle, Mount Pleasant SC 29464, United States

Thank you for shopping with Patriot Place Store. We want to ensure your items are delivered safely and